CITC – The Communications and Information Technology Commission has taken a good step to help Residents so that they can check how many SIM cards are under their name. This is very useful to avoid any scam and other suspicious activities under their name.
Service is named as ‘My Number’. It allows you to check all SIM/s that a particular ID has on. You will be able to see a list of numbers and the operators as well. This step by CITC is to ensure user protection, privacy, and ultimately it prevents any misuse by others.
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Step to Check SIM Cards
The Communications and Information Technology Commission has put two option on its portal that you can check
- Check with SIM Number
- Check without SIM Number
Let us see both, step by step
Check with SIM Number
Follow the below steps to find the number of sim under your Iqama ID
Step – 1: First of all go to CITC web portal here My Number
Step – 2: Here, you will be asked to provide the below details ID number that is your Iqama number and Mobile Number that is inoperative with you
Step – 3: Enter the image code as you can see in my case it is ‘r+b=’, if you can not see then you can hit the refresh button and you will receive a new code.
Step – 4: Now, you will see a “search” button at the right corner – Click it
Step – 5: You will receive a 4 digits code at your mobile – Enter it & Click continue
Step – 6: You will see a screen like below. Registered Number, Service Provider, Prepaid/Post Paid, Data or Voice and Status if active or not. See if all numbers are yours. Like in my case I don’t have that Data sim yet and I need to go get that duplicate or cancel it.
Check without SIM Number
This is the situation where you don’t have any number then you can check the box as shown below. Fill the Iqama and image code. Then click ‘Search’ button.
You will see a screen like below. It shows that I am using STC services.
Cancel Extra SIM Card
Now, if you find any SIM card that is not under your domain like sometimes we get for our family then better cancel it just by visiting the nearest office or get it port to your already working network for free.
Or you can contact the respective customer care if you prefer an easy way out.
Yes, if that SIM is for your friend then you both need to visit the respective operators and they will happily transfer your ownership.
Customer Care Helplines
Just dial the respective number to disallow the sim or to port (both side operators)
- STC: 900 or 11 455 5555
- Virgin Mobile: 1789
- Mobily: 1100 or 0560101100
- Zain: 959 or 0590000959
- Friendi: 166000 or 0571166000
If still your case is not resolved by the operators/service providers then you can escalate the issue to CITC after 5 days wait as per CITC official statement on their website. Hope this is quite an easy way to get rid of any malicious burden. Thanks to CITC. Make sure to keep things as simple as possible as I am only using SAWA nowadays.
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